Best Behavioral Interview Questions for Customer Orientation

Here are the top public behavioral interview questions on Interview GPS for evaluating Customer Orientation.

Last Updated: Feb. 29, 2020

Attribute Type: Competency
Customer Orientation

Puts the customer at the beginning, center, and end of every transaction

Interview questions

  • Create a free community account to rate questions and get access to 1 more question on Customer Orientation
  • Using examples drawn from your experience, describe how you measure and take account of the impact of your decisions on external parties.
    Submitted by huifang
  • When have you ever gone out on a limb to defend a customer? What happened?
    Submitted by huifang
  • Tell me about a time you “inherited” a customer. What steps did you take to establish rapport with them? What did you do to gain their trust?
    Submitted by luis
  • Please describe a recent situation in which you exceeded a customer’s expectations. How did the customer respond?
    Submitted by luis
  • What specific actions have you taken in the past to improve relations with your customers?
    Submitted by alex
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